Privacy Policy

Last updated: October 21, 2024

Introduction

Welcome to SpeakHan, operated by Hanyu Haven Inc. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chinese language learning platform at speakhan.net.

Information We Collect

Personal Information

When you register for our service, we may collect:

  • Name and email address
  • Profile information (language proficiency level, learning goals)
  • Payment information (processed securely through third-party providers)
  • Google account information (if you choose to sign in with Google)

Learning Data

  • Your learning progress and performance on exercises
  • Study time and frequency
  • HSK level assessments and test results
  • Practice recordings (pronunciation exercises)

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage statistics and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

  • Personalized Learning: Adapt lessons to your skill level and learning pace
  • Progress Tracking: Monitor your improvement and provide insights
  • Service Improvement: Enhance our teaching methods and platform features
  • Communication: Send lesson reminders, tips, and important updates
  • Customer Support: Respond to your questions and technical issues
  • Security: Prevent fraud and ensure platform safety

Information Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, cloud hosting, analytics tools
  • Learning Community: Anonymized progress in leaderboards (with your consent)
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication protocols

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Export your learning data
  • Opt-out of marketing communications
  • Withdraw consent at any time

Children's Privacy

Our service is not intended for children under 13. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses and compliance with applicable data protection laws.

Cookie Policy

We use essential cookies for platform functionality and optional cookies for analytics and personalization. You can manage cookie preferences in your browser settings. See our Cookie Policy for details.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our service constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@speakhan.net
Company: Hanyu Haven Inc.
Data Protection Officer
[Your Business Address]

© 2024 Hanyu Haven Inc. All rights reserved.